Encompass Administrator

NON-EXEMPT

Remote position

Join our Mortgage team as a Encompass Administrator, serving as a subject matter expert for Encompass. This role involves providing technical support and developing end-user training for mortgage department technology. The ideal candidate will possess strong organizational skills, the ability to thrive in a fast-paced environment with strict deadlines, and a commitment to being an integral part of the mortgage lending team.

KEY RESPONSIBILITIES

• Daily administration and support of the Encompass Software System including
  managing user setup, roles and security, customization of objects, fields, record
  types, and page layouts.
• Provide mortgage LOS and core system training to users throughout the mortgage department
• Participate in the design, testing and implementation of new products and/or services to expand credit union services and products

QUALIFICATIONS

• Two- year associate degree in management information systems or another related field preferred
• Two or more years of financial industry experience, or equivalent combination of education and experience
• Minimum of 1 year experience as an Encompass administrator preferred
• Expert level knowledge using Excel
• Exceptional written and verbal communication skills
• High technical aptitude
• Enjoys and comfortable with using mathematical, analytical, problem-solving skills
• Basic project management and administrative skills
• Overseeing implementation of system updates
• Ability to work independently, self-starter
• Willing to get certification in Encompass

The humanity, commitment, courage, and capability of Members Cooperative Credit Union’s individual employees has always been the foundation of our success. We are committed to an inclusive organizational environment that encourages the full participation of all members of our diverse workforce and enables everyone to use the full range of their talents, skills, and abilities to serve members. MCCU recruits, hires, employs, trains, promotes, and compensates individuals based on job-related qualifications and skills and will continue to be a proud equal opportunity employer. We do not discriminate based on race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law. MCCU is committed to providing an environment of mutual respect where equal employment opportunities are available to all teammates and applicants.